FAQ - Frequently Asked Questions – Nallamittai Singapore

How Do I Create An Account In Nalla Mittal?

Click on the top right "Log-in" icon and register your account if you are a new user.

What Are The Benefits Of Creating An Account?

The most practical benefit will be its easy for you to track the status of your orders, your order history and you will be receiving notifications on exclusive member offers, updates on new launches and more exciting news. Future benefits will be you can redeem the reward points.

I Forgot My Password, What Can I Do?

If you have forgotten your password, you can request your password to be sent to the email address you have previously registered with us by clicking the Forgot Password link. You will be taken to a page where you can enter your email address and a temporary password will be sent to you.

How Do I Place An Order?

Step 1: Select the product of your choice
Step 2: Click on ADD TO CART
Step 3: Click on PROCEED TO CHECKOUT
Step 4: Fill out your ADDRESS AND PHONE NUMBER
Step 5: Choose a payment option most convenient to you
Step 6: Confirm & place your order.
For any further questions, you can mail us to nallamittai.singapore@gmail.com (For shipment related queries)

How Can I Track My Order?

Once the order is dispatched, you will receive a confirmation email, along with tracking details, or you can log-in to your account and click the order history and know the order status.

How Do I Know That My Order Is Confirmed?

You will receive a confirmation email to the registered Email address once you have placed the order in our website. You can also check the order status in "MY ACCOUNT" section if you are a registered member. If you have not received this e-mail, kindly e-mail us your order number to nallamittai.singapore@gmail.com

Do I Need To Have An Account To Place An Order?

No, you can place an order using guest checkout without having an account. However, we strongly recommend making an account on our website to make your shopping experience swift and simple.

How Can I Modify My Products Or Address And Phone Number After Placing Order?

Once your order has been placed, your address and phone number or product details cannot be modified. Most of the orders will be processed and dispatched within a short window so we do not encourage modification of order details. However, Please write us to nallamittai.singapore@gmail.com for further assistance.

Are Your Products Free From Sulphates, Parabens, Silicones And Other Harsh Chemicals?

Yes, Our products are free from them and lot many nasty ingredients.

What Is The Standard Order Processing Time?

All your orders are freshly made and delivered to you with the best ingredients love and care. We don’t add preservatives and hence we don’t stock these tasty sweets and snacks for immediate delivery.

As with any freshly and custom made orders please allow up to 2 week delivery lead time from the date of placing the order. You can contact our friendly team @8932 6090 for updates on the delivery of your sweet and snack orders

Should you require urgent delivery, please speak to us before placing the orders. In certain cases, we may be able to accommodate your request for an additional fee

Please acknowledge this message before proceeding with the order

How Do I Cancel My Order?

Once an order is placed and dispatched, it cannot be cancelled.
However, Please write us to nallamittai.singapore@gmail.com for further assistance.